Salesforce is the world’s leading provider of CRM solutions. All Salesforce products including Sales, Service, Marketing, collaboration, analytics and Force.com are completely cloud based. With the Salesforce cloud-computing model, the CRM solutions can instantly be scaled and be customized to the needs of small businesses, medium businesses andenterprises as they grow and change. Salesforce CRM solutions will save your company time and money by automating tasks that can keep your team focused on customers and big picture initiatives.
Salesforce products eliminate the need for costly on-premise IT staff, costly repairs, downtime andsoftware upgrades. While Salesforce products run on cloud, they are also designed to integrate seamlessly with legacy on-premise systems so you can make the switch to the cloud at the pace that works best for your company.
Consistently ranked by industry analysts like Gartner as a best-in- class solution, Salesforce is the market leader in CRM for a reason. By increasing productivity, efficiency, and effectiveness, and the ability to show you a 360 degree view of your business.The products include:
1. Sales Cloud: The world’s #1 CRM solution gives your sales teams the power to close deals like never before with an array of cloud-based tools that increase productivity, keep pipeline filled with solid leads, and score more wins. No software. No hardware. No speed limits.
2. Service Cloud: From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs. Give your customers the support they deserve with faster, smarter service
3. Marketing Cloud: Make the most of every customer interaction — creating personalised, cross-channel customer journeys that deliver exceptional brand experiences across email, mobile, social, Web,and more. Build and manage your 1-to- 1 customer journeys with the world's most powerful digital marketing platform.
4. Community Cloud: Harness the power of social and mobile to create rich, engaging online communities. Build deeper customer relationships. Drive employee productivity and innovation. And empower resellers, partners, and distributors to get deals done faster. Empower customers, partners, and employees to tackle anything, anywhere with an online collaboration platform.
5. Analytics Cloud: Transform the way your company collects, analyses, and distributes customer information. Unify datasets from multiple sources into a single view so you can get fast answers and take immediate actions. No more waiting for analysts or IT. Now anybody can ask questions, drill into data, and find new opportunities with our self-service platform.
6. App Cloud: Today every company is in the app business. App Cloud is your one-stop shop for building, running, managing, and optimizing apps using the same technology and expertise that fuels our success.
Our Services in Salesforce
From sales to marketing to operations, our Salesforce experts can help you transform how you engage with your prospects, customers and partners.
Our Services Include:
Consulting: Polestar has a strong Salesforce consulting practice where our consultants help you define the right business processes even before you move to implement the same. Understanding the fact that every business is unique, we customize Salesforce.com to fit the way you do business so that you don’t need to change the way you do business to fit a CRM. With our industry and functional expertise, we help you design a to-be state which is as per the global best practices. Our team can work as an extension of your internal business & IT team to help you achieve your goal.
Implementation: With our deep technical and functional expertise, we can help you configure and customize the Sales, Service, Marketing & Community cloud so that you can increase your customer engagement & drive substantial growth. Our strong processes and methodologies ensures timely delivery of projects without compromising on quality.
Salesforce.com Packaged Offerings including Sales, Service, CRM, Contact Centre, Marketing Mobile).
Salesforce.com Customization and Implementation Services.
Creating Native application for AppExchange using APEX and .Net
Data Migration and Data Quality Management.
Analytics and Business Intelligence solutions
Integration with legacy systems as well as standard systems such as ERP\
Business Intelligence and Data Quality Management (DQM).
Customization using APEX and Web Services.
Custom Application: Salesforce gives you the power of its platform Force.com. We can help you create scalable and robust custom application using Force.com. The fast deployment model of Salesforce along with the advantages of cloud enables you to reduce your Go-To- Market time along with reducing your Capital expenditure.