Customer Analytics use cases across FMCG/CPG, Retail, Food & Beverage and Wine & Spirit industry
Strategy for mapping customer experiences and implementing customer analytics
Live application - Customer Analytics
Saurabh Singh Senior Vice President & Head
Business professional having experience in areas of Business Strategy, Business process analysis, Customer analytics, CX/Journey analysis, Data Warehousing, and BI Consulting.
He has worked extensively in the Consumer Product industry helping companies learn about their Customers, utilize Analytics to impact every Customer touchpoints, moments of truths to improve Customer Experience.
Customer360 | CPG | Customer Experience | RoMI
Are you even
universe of customers?
are you able to
give your customer?
Are you able to establish
brand loyalty & create
promotors for your brand?
How do you
engage all these